* 1. How likely is it that you would recommend our hotel to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

* 2. Overall, how friendly were the hotel staff members?

* 3. Overall, how polite were the hotel staff members?

* 4. Overall, how professional were the hotel staff members?

* 5. How quick was the check-in process?

* 6. How clean was your room upon arrival?

* 7. how well did the housekeeping staff clean your room?

* 8. Overall, How well equiped was you room?

* 9. How helpful was customer care support help line?

* 10. How comfortable were your Bed linens?

* 11. Overall, how quickly did the hotel staff respond to your requests?

* 12. How delicious was the hotel breakfast?

* 13. How was the WiFi Speed?

* 14. How affordable was your stay at our hotel?

* 15. How likely you to discourage others from staying at our hotel?

* 16. Do you have any other comments, questions, or concerns?